FAQ

Creating an account at Spree Casino is quick and simple. Start by visiting our website and clicking the 'Sign Up' button in the top right corner. You'll need to provide some basic information including your email address, create a secure password, and verify that you're of legal age to play. Once you've completed the registration form, we'll send a verification link to your email. Click on this link to activate your account. After verification, you'll automatically receive your welcome bonus of 1 Million Gold Coins and 2.5 Sweeps Coins. The entire process takes just a few minutes, and you'll be ready to explore our extensive game library right away. Remember to provide accurate information as this will be important for any future withdrawals.

At Spree Casino, we operate on a dual-currency system that makes our platform accessible and enjoyable for all players. Gold Coins (GC) are our virtual currency used exclusively for entertainment purposes. They have no real-world value and cannot be redeemed for cash prizes. You can receive Gold Coins through our welcome bonus, daily login rewards, and by purchasing coin packages. Sweeps Coins (SC), on the other hand, are our promotional currency that allows you to participate in sweepstakes contests. When you play games with Sweeps Coins, you can accumulate more SC and potentially redeem them for real prizes once you meet the redemption requirements. Sweeps Coins are given as a free bonus with Gold Coin purchases, through daily login bonuses, and through various promotional activities. This dual-currency system allows us to offer an engaging gaming experience while complying with sweepstakes laws in eligible regions.

Spree Casino welcomes new players with a generous no-deposit bonus of 1 Million Gold Coins and 2.5 Sweeps Coins automatically credited to your account upon registration and email verification. This allows you to start playing immediately without making any purchase. For your first purchase, we offer an enhanced package of 30,000 Gold Coins plus 30 Sweeps Coins for just $9.99, giving you excellent value to extend your playing time. Beyond these initial offers, we provide a daily login bonus of 2,000 Gold Coins and 0.3 Sweeps Coins every 24 hours, rewarding your regular visits to the platform. We also have a referral program where you can earn 10 Sweeps Coins for each friend who joins Spree Casino through your referral link. Keep an eye on our social media channels for additional promotional opportunities to boost your coin balances. All Sweeps Coins bonuses come with a minimal 1x wagering requirement before redemption eligibility.

As a sweepstakes casino, Spree Casino handles deposits and withdrawals differently than traditional online casinos. For adding Gold Coins to your account, you can purchase coin packages using Visa, MasterCard, bank transfers, or gift cards. These purchases come with bonus Sweeps Coins as a promotional gift. For withdrawals, once you've accumulated enough Sweeps Coins (typically a minimum of 100 SC) and fulfilled the 1x wagering requirement, you can redeem them for real prizes. To initiate a redemption, navigate to the 'Cashier' section, select 'Redeem Prizes,' and choose your preferred withdrawal method. We process withdrawal requests within 48 hours, though the actual time to receive your funds depends on your chosen method. Bank transfers typically take 3-5 business days, while other methods may be faster. Remember that you'll need to verify your identity before your first withdrawal, so have your identification documents ready to ensure a smooth process.

Spree Casino boasts an impressive library of games from top-tier software providers including Pragmatic Play, Relax Gaming, Novomatic, and many others. Our collection features hundreds of slot games ranging from classic fruit machines to modern video slots with innovative bonus features and stunning graphics. Popular titles include games from the Bgaming and Evoplay collections. Beyond slots, we offer a variety of table games including multiple variants of blackjack, roulette, baccarat, and poker. For those seeking an immersive experience, our live dealer section provides real-time gaming with professional dealers. We also feature specialty games like scratch cards, keno, and bingo for players looking for something different. All games can be played using either Gold Coins for fun or Sweeps Coins for the chance to win real prizes. Our game library is regularly updated with new releases, ensuring fresh content for our players to enjoy. All games are optimized for both desktop and mobile play, allowing you to enjoy your favorite titles wherever you are.

Spree Casino operates as a legitimate sweepstakes casino that complies with all relevant laws and regulations. Our sweepstakes model allows us to offer gaming entertainment to players in most US states except Alabama, Connecticut, Delaware, Georgia, Idaho, Kentucky, Louisiana, Maryland, Michigan, Montana, Nevada, New York, Washington, and West Virginia. We prioritize player security through several measures: all transactions are protected by advanced SSL encryption technology, ensuring your financial and personal information remains private. Our games use certified random number generators (RNGs) that are regularly tested for fairness by independent auditors. Additionally, we implement responsible gaming tools including deposit limits, time reminders, and self-exclusion options to promote healthy playing habits. Our privacy policy is transparent about how we collect and use your data, and we never share sensitive information with unauthorized third parties. With these comprehensive security measures in place, you can enjoy our games with complete peace of mind knowing that your experience at Spree Casino is both legal and secure.

Spree Casino offers responsive customer support through multiple channels to ensure all your questions and concerns are addressed promptly. Our primary support option is live chat, available directly on our website by clicking the chat icon in the bottom right corner of any page. This service provides immediate assistance from our knowledgeable support agents who can help with account issues, bonus questions, technical problems, or any other inquiries you might have. If you prefer email communication, you can reach our support team at support@spree.com. We typically respond to all email inquiries within 24 hours. Before contacting support, we recommend checking this FAQ section as many common questions are already answered here, potentially saving you time. Our support team is available in English and operates seven days a week to provide assistance whenever you need it. We value your feedback and continuously work to improve our services based on player suggestions and concerns shared through our support channels.